Testimonials
Clare
Location : Claremont, WA
October 2024
Great service
Very efficient service - quick dispatch and good communication
Marie
Location : PHEGANS BAY, NSW
September 2024
GREAT SERVICE AND SPEEDY!
It's my first time using this company and loved how quick they were - pretty much the next day. Lenses are great too.
Aaryan
Location : Clayton VIC
September 2024
Great Customer Service
Needed some contacts for an event and my usual stock was on back order. Sue went above and beyond to call up another supplier and have them ship the parcel same day. Ended up receiving the contacts the next day and right on time for my event!!
Amanda
Location : Palm Beach Qld
August 2024
Thank you. It was easy and fast delivery which is appreciated as I always seem to leave ordering new contacts to the last minute and usually desperate! Arrived in 1 day. Thank you
Brittany
Location : Dapto NSW
August 2024
I didn’t realize I had run out of contact lenses. I found contact lens.com.au and placed an order at midday Friday - they were delivered by midday Monday! Exceptional service.
Laura
Location : Torrensville SA
July 2024
Have used many different online and in-store suppliers, including through my private health insurer's shop, but nothing compares to the service I received from Sue and the team - ordered lenses late Wednesday afternoon and they arrived in Adelaide on Friday morning! Unbelievable! Usually with the other suppliers I'd be waiting 1+ week with excuses as to why they still had not reached me! My only suggestion would be to provide the tracking number however if the service is always going to be this fast then I'm not too worried! I even rang Sue to say thank you! Looking forward to ordering all my lenses from you in future - never going back to the others!
Tanya
Location : Cardup WA
July 2024
Lifesavers!
Quick & easy service delivering the goods within 2 days. Perfect for people like me who forget to re-order until it's too late!
Roisin
Location : Ipswich Qld
July 2024
Highly recommend this business
The experience I had was second to none. Dee was outstanding, offering personalised service which was greatly appreciated. I love the lenses I purchased and will be back for more. I will be telling all my friends about this business so they too can experience what real customer service is.
Thank you Dee!
Meltem
Location : Hawthorn East
May 2024
I purchased my lenses online as i was in urgent need by knowing delivery might take time.
Lucky enough courier went well and i got my order next day :)
strongly recommended.
Anthony
Location : Harkness VIC
May 2024
First time customer, will definitely return. Great communication. They sent me 2 sets of contacts absolutely free early as there was a slight delay on my order.
Thanks again.
Wern
Location : Rhodes NSW
April 2024
Great place to order contact lenses
Very efficient - ordered in the morning, shipped same day and received 2 days later.
Ray
Location : Phillip ACT
March 2024
My experience exceeded my expectations, particularly fulfilment. You kind of expect a website to work - but it’s the speed of despatch, communication and delivery that counts. I couldn’t believe how quickly my lenses arrived. I shall be moving my business from a certain name brand.
Amy
Location : Ferndale WA
February 2024
Great Service, very quick turnaround
First time ordering and exceeded my expectations. Was in desperate need of contacts and they arrived when they said they would along with continued communication via email including receipt allowing me to easily claim through my private health the same week!
Thank you, will be sure to order again
Nicci
Location : Petrie Qld
February 2024
Contact Order
Great service and communication, thank you.
Riley
Location : Maylands WA
January 2024
Amazing Service! 5/5!!!
Customer support was extremely helpful, and my order was delivered MUCH faster than I expected. Will definitely purchase from contactlens.com.au again and will recommend!
Bianca
Location : Southbank VIC
January 2024
Great service, got my lenses within a day!
Pia
Location : Morley WA
December 2023
Great Comms
I was not expecting personalised updates but was very appreciative to receive emails with details on my order and its progress once the shipping details changed status each time.
Tony
Location : Ardross, WA
December 2023
Great service
Called the supplier, made delivery happen that 2 other supplies said was not possible. Fantastic
Eva
Location : Bossley Park NSW
December 2023
Really easy to use website, and my package was delivered in 2 days. 10/10 would order my contacts from here again.
Ming
Location : Clarence Gardens SA
December 2023
Exceptional Service - Ordered my contact lenses from them due to my local optometrist stuff up. Service was excellent but what I like the most it's the speedy delivery. I received it in 3 days! Very happy customer here. Thank you.
Sam
Location : McDowall QLD
December 2023
Got exactly what I ordered very quickly. Great correspondence from supplier
Leah
Location : Healesville VIC
November 2023
Good communication & competitive price. Happy with this service, would use again.
Jessica
Location : Teesdale VIC
October 2023
Great service
I’ll order from here again, they went above and beyond to make sure I had my order before an event. Smooth ordering process and I highly recommend.
Christopher
Location : Nunawading VIC
October 2023
Great price and fast delivery
Contactlens.com.au has great prices and incredibly fast delivery (I was surprised how fast the contacts came)! Ordering was simple and my order was fulfilled very quickly. Will be a return shopper!
Jessica
Location : Ferny Creek VIC
September 2023
Great service
A very easy ordering process with fast delivery and great communication!
Gillian
Location : Hughesdale VIC
September 2023
Excellent service and quick delivery
Sue helped me to get my contacts quickly when I was let down by a previous supplier. Very helpful and I received the lenses even quicker than expected. Will use contactlens.com.au in the future!
Maree
Location : Glenmore Park NSW
September 2023
Amazing service
I ordered my multi focal lenses and had them delivered within days - other suppliers take weeks. I received regular updates regarding delivery and the personal touch from Sue just tops off the experience. I’ll definitely order my lenses here in future.
Rebecca
Location : Adelaide SA
August 2023
Arrived in time!
After being let down by another company, Sue was incredibly helpful and made sure my order was available and processed quickly so my lenses arrived ASAP!
Natasha
Location : Keppel Sands QLD 4702
August 2023
Thank you!!
This was my first order with The Contact Lens store after seeing that my usual place of purchase was experiencing shipping delays.
I was in desperate need of a refill before going on holiday for a week and searched for stores offering express shipping.
Your customer service and quick delivery to regional Queensland will ensure that I definitely purchase from you again in the future.
Thanks again, you saved me from wearing glasses for a week ??
Guido
Location : Cooroibah Qld
April 2023
Excellent value and service for money
Efficient online ordering and prompt delivery
Prue
Location : Little Mountain Qld
April 2023
Great, very helpful and responsive. Fast postage.
Mieko
Location : Hornsby NSW
March 2023
Great customer service and great price. Very easy to place order and quick issue of the invoice for claiming health insurance. I'll definitely purchase again.
Natalie
Location : Paddington NSW
March 2023
Excellent service and prices
We appreciate the quality of service and experience we received. Ordering was easy, and we received our order in less time than expected.
Amy
Location : Northgate Qld
February 2023
fast shipping great service
next day delivery. couldn't have asked for more. items as described. helpful service enquiry.
Zhipeng
Location : Kingswood NSW
February 2023
Easy-to-deal-with sales; next day delivery in Sydney; competitive prices for ACUVUE Oasys 1 day, user friendly website where information is straight forward, checked all the boxes. I will definitely use it again.
Natasha
Location : Ainslie ACT
January 2023
Excellent customer care and service.
Streets ahead of the rest.
Cettina
Location : Mill Park VIC
January 2023
AMAZING SERVICE!!
Needed new lenses urgently & thankfully received these within 1-2 days. Highly recommend.
Deborah
Location : Canning Vale WA
December 2022
Fantastic customer service
Being a novice when it comes to contact lenses, I was so appreciative of the personalised support provided by Sue, who was super responsive and easy to deal with. She made sure that I ordered the correct lenses and they arrived in no time, a perfect fit !
Tom
Location : Malaga WA
December 2022
I had been using a different store for my contact order. Long delivery times had put me off ordering again. I decided to give contactlens.com.au a try. Amazing service. My order was placed online and arrived so quickly I had the biggest smile. Make the switch to contactlens.com.au now. You will not regret it. i can't recommend them more highly.
Pavlina
Location : Bullsbrook WA
November 2022
Awesome customer service and great communication. Quick delivery, can’t fault them. Thanks so much.
Victoria
Location : Kyneton VIC
November 2022
Super Quick and easy
The order process was really easy, order was confirmed immediately and received a couple of days later. Super easy, super simple and excellent customer service.
Rachel
Location : Kingston ACT
October 2022
Great service
Great communication when my original choice wasn't available, the phone call was very much appreciated! Contacts were a hit at the Halloween party.
Jess
Location : Elanora QLD
October 2022
Extremely fast delivery
Great online ordering experience - shipped the same day and was emailed a copy of the receipt with relevant health fund details which I appreciate. Arrived perfectly.
Juliana
Location : Charnwood ACT
September 2022
I'm really happy with my experience using this service. From the time I ordered, to the time I received my contacts, the emails and SMSs that followed were reassuring and timely. My order turned up quickly and in good condition.
Rania
Location : Homebush NSW
September 2022
Well-priced, easy to order online, and super-fast shipping! I'm very impressed and will be back for my next round of contacts.
Geoffrey
Location : Bonville NSW
August 2022
Had my astigmatism prescription in stock and my order was delivered to regional NSW in less than 2 days from placing order. I've found my new place to buy contacts!!
Amanda
Location : Caloundra Qld
August 2022
Stumbled across this company by accident having ordered daily contact lenses online over a month prior that did not turn up. I was down to my last set and needed them badly. Ordered them and sent a msg online saying I needed them urgently and they delivered. Think I’ve just found a new company to get my contacts through. Would definitely recommend
Annie
Location : Orange NSW
August 2022
Had ordered contacts from another place and delivery kept getting delayed so I ordered on a Tuesday from here hoping to receive by Friday for a holiday. They arrived Thursday to regional nsw! Would recommend.
Jackie
Location : Broadmeadows VIC
July 2022
Great prices, always in stock, super fast shipping, love the reminders, couldn’t ask for anything more in the service!
Liana
Location : Lane Cove NSW
July 2022
Very straight forward, easy re-ordering process, timely reminders and prompt delivery.
Hannah
Location : Richmond VIC
June 2022
Fantastic, easy to order and quickly delivered what more do you need.
Gemma
Location : Brunswick VIC
June 2022
I’ve seriously never had a better experience ordering contacts! Ordering was super easy, communication was excellent, and delivery was so fast - only 2 days! I love that this is an Aussie company. I will be ordering contacts ONLY from The Contact Lens Store from now on. So happy. Thank you so much!
Pannapats
Location : Ermington NSW
May 2022
Great website, so easy to order and received the delivery two days after ordering. Always use contactlens.com.au
Dani
Location : Glen Iris VIC
May 2022
So Impressive - I needed next day delivery to Melbourne and it really happened! Excellent communication by email as well.
Emma
Location : Hoppers Crossing VIC
April 2022
Fantastic service - with regular updates of my order. Price was cheaper than a lot of other places to get contacts from. Will definitely be reordering again soon!!
Tracy
Location : Hillarys WA
April 2022
So prompt and friendly service! I will shop here again.
Michelle
Location : CAIRNLEA VIC
March 2022
Great customer experience
I just wanted to say that I am very satisfied with your assistance. By updating me in advance about the out if stock issue and following up within the timeframe already goes a long way. You’re definitely looking after your customers. Keep it up! I will order again in the future.
Kimberley
Location : Mackay QLD
March 2022
Incredible
I found a contact website saying fastest delivery in australia and when hit confirm on my order a received an email saying they will be delivered in 15days. I was so upset because I ran out and needed them asap. I asked for a refund and called contact lens.com.au to ask about delivery. I was welcomed by a lovely lady who said she normally keeps an eye on shipping personally and was very helpful. I placed my order on the Friday, feeling this was more of a business that cared for clients and to my surprise I received them within a couple of days. I will be back to use this company again.
Greta
Location : Lyneham ACT
February 2022
Amazing! Great customer service and super fast shipping!
Hinemoa
Location : Beaconsfield WA
February 2022
My first experience with Contactlens
Excellent. Best prices around. Lenses arrived 2 days within ordering so i didn't run out. highly recommend. Even has a reminder notification for when I'm due to re-order
John
Location : Queanbeyan East NSW
February 2022
I have been using contactlens.com.au for over five years, and will continue to do so.
Fast, efficient service and prompt, no BS replies on the rare occaisions that I have had to follow up with them about an order.
Karen
Location : Jamberoo NSW
January 2022
Great communication. Timely, reliable delivery. Recommend
Zoe
Location : Perth WA
January 2022
So fast - I am delighted with my order from here, I’ve waited 1 month from another company and still not received my contacts, so thought I would try here. The order arrived in 2 days!! Will 100% be using you everytime I order now. Thank you!
Sumitra
Location : Clyde VIC
January 2022
I was pleasantly surprised at how quickly my lenses arrived . Turn around was less than 3 days and Sue was very kind to clarify questions about a receipt for my Health Insurance. Keeping you guys bookmarked for future purchases !
Ashna
Location : Oakhurst NSW
December 2021
Have been purchasing from this business for a number of years and each time found it easy to order. Delivery is always fast. Customer Service is simply awesome
Marie
Location : Norwood SA
December 2021
Ordered at 11.30am and the lenses were delivered within 24 hours. Given that it is less than 2 weeks to Christmas I was amazed. Thoroughly recommend!
Suzi
Location : Leederville WA
December 2021
Excellent service - You make re-ordering easy. Delivery time was good, and you kept in touch. I'm a happy customer!
Stacey
Location : North Adelaide SA
November 2021
10/10 recommend
Excellent customer service, exceptionally fast service.
Edward
Location : Gladesville NSW
November 2021
Great Service - Fast delivery, easy to use site, no hassles.
Anna
Location : Redcliffe QLD
November 2021
Great personalised service
Super fast delivery
Easy reordering and
Friendly reminders to reorder
I’m a happy repeat customer year after year .
Sharika
Location : Wolli Creek NSW
October 2021
Good quality, fast shipping. Great communication.
Adam
Location : Peregian Beach QLD
October 2021
Fast, simple & efficient service for ordering our contact lens online whilst holidaying. Will definitely be accessing contactlens.com.au again!
Samantha
Location : Athelstone SA
September 2021
Always prompt and reliable service. Delivered in days even when all my other parcels are stuck in transit. Fantastic.
Therese
Location : Capalaba Qld
September 2021
It's like personalized service. They follow up with you - my Dailies Total One, I highly recommend, I made the switch from Acuvue. Contacts arrived on time.
Peter
Location : Ocean Reef WA
August 2021
It was a seamless transaction, super easy to order and extra fast postage, just fantastic. I highly recommend the company to anyone
Kim
Location : Wyong
August 2021
Best service and great delivery time even during Covid
Pauline
Location : Qld
August 2021
Ordered on Tuesday, they arrived Wednesday - toric lenses last place I ordered from , it was 4 weeks! You kept your service promise. You will have all my future orders
Cassandra
Location : Kingston ACT
August 2021
Super fast delivery, great communication and even delivered on a Saturday.
Anastasia
Location : Brighton SA
July 2021
Very impressed with this site. The contact lenses I ordered were competitively priced and the processing & delivery was super fast! This will be my go-to for future purchases.
Mark
Location : Springwood, NSW
July 2021
Great price for 90 day supply of Oasys and super fast delivery! Thanks.
Celine
Location : Matraville NSW
July 2021
Great prompt service and hassle free
First time buying it with contactlens.com, and Sue has been really great . Called on Friday afternoon at after hours for urgent contact lense order, received a call back from her within 5 min to confirm stock. Received email on Monday to confirm it’s been shipped and received the following day. Could not feel happier . Unlike other supplier who was overpromising and did not deliver . Highly recommend.
Cecilia
Location : Brunswick Heads NSW
July 2021
So happy with my contact lens experience. The packages arrive so fast and the reminder emails are so good to help you re order or remind you that your running low. Really one of the smoothest online buying experiences.
Matt
Location : Moss Vale NSW
June 2021
So easy to re-order contacts from the re-order email sent out. Couple of clicks of the button and within a day or two the contacts are on the doorstep. Couldn’t be easier. Extremely happy with service provided.
Margaret
Location : Normanhurst NSW
June 2021
It was easy to buy my contact lenses online. I got frequent updates on delivery, and they arrived within only a couple of days. I will be back!
Zali
Location : Buderim QLD
May 2021
Amazing service - Sue was very helpful and I was very impressed that I could call and be answered straight away!! Price was competitive also.
Monika
Location : WHYALLA SA
May 2021
Super efficient. I had these contacts on my doorstep within 2 days of ordering. Coming from Qld and I live in SA
Geeth
Location : Noble Park VIC
April 2021
The service is so good. My mind was blown how fast the order was processed and delivered. Even after I stuffed up the order Sue managed to rectify it with just one call and I got the goods the next day. Seriously this is what good service is. Thank you Sue for being patient with me and the speed you processed my order. A very loyal customer here.
Deborah
Location : Innagloo WA
April 2021
Easy & Efficient - Fastest re supply in the West!
Melissa
Location : Box Hill VIC
April 2021
Ordered on Friday and item was received on Monday. Was sent emails regarding the order progress. Reliable and would definitely order again.
Joanne
Location : Gymea Bay NSW
April 2021
So Quick!!!
I ordered these on Monday and they arrived on Tuesday. I live in Sydney. Could not believe the speed in which these arrived. Thanks so much. :)
Mohammad
Location : Warragul VIC
April 2021
Unbeknownst to me my order had been misplaced by the courier. Sue got in touch with me before I was even expecting delivery to confirm I had not received the order, then promised to follow up on it. She kept me updated until she had ensured I had received the delivery a couple of days later. Blown away by the proactive service and care. Couldn’t recommend them enough. Well done!
Rachel
Location : Wallington VIC
March 2021
Amazing! Easy to order and re-order. The best thing is Sue updates you on your delivery and when they’ve been delivered. 10/10 !
Glenn
Location : Glenmore Park NSW
March 2021
Running out of contacts is the worst. Use these guys and you have a new supply next business day......and that’s only if you happen to miss their reminders! Great service!
Paul
Location : Northcote VIC
March 2021
Cheapest price around for the Acuvue Multifocals, arrived in 3 days, other places I've had to wait 2 weeks sometimes
Brett
Location : ACT
February 2021
Ordered on Saturday, received on Tuesday. You can't ask for better service. Will buy from again.
Nattnee
Location : Breakfast Point NSW
February 2021
I needed urgent delivery on contact lens before going on holiday. Sue kindly sent personal text and offered to send them to my destination. I declined anyway but she made sure it was marked urgent and I got them in time! Fastest delivery experienced, great prices and best customer service ever! Thank you!
Diana
Location : Wynnum QLD
February 2021
Contact lens.com.au had the best price for my contacts and I was really impressed with the ease of ordering and very fast delivery. I would definitely recommend.
Utsav
Location : Beacon Hill
February 2021
Sue was happy taking time talking to me and answering all my questions. After I put in the wrong order (100% my fault), she actually texted me and asked if I was sure as she remembered my prescription from memory and noticed the fault. 6 star customer service, prompt delivery.
Jane
Location : Boronia VIC
February 2021
GREAT SERVICE
Service is always exceptional.
Ordering process is easy.
Deliveries are so quick.
Highly recommend. :-)
Frank
Location : Wolli Creek NSW
February 2021
The 5 stars is for the way Sue handled a disruption to the regular service the company provides, offering alternative solutions and constant updates is good customer service. Will remember this when ordering contacts in the future
Janelle
Location : Tivendale NT
January 2021
First time I have order and honestly I can day I am so impressed with the excellent customer service and quality of lenses. One very satisfied customer will be purchasing again
Deborah
Location : Cammeray NSW
January 2021
Very impressed with the low price and speed of service. Received my contact lens in just two days, fastest supply of contact lenses from any supplier I have used to date.
Jeanette
Location : Camperdown NSW
January 2021
Service from Sue was excellent during a busy period, 10/10 would shop there again
Katie
Location : Bellevue Hill NSW
December 2020
Would recommend contactlens.com.au without hesitation! Great service and incredibly quick delivery - I always get my contacts lenses within 48 hours at the longest. Thanks Sue and team.
Sanjeev
Location : St Kilda VIC
September 2020
The order was super easy and the price was by far the best I've found online and the goods arrived within 3 days of placing my order! Will definitely use you guys again!
Ian
Location : Hobart TAS
August 2020
Been wearing these for years, and they do the job.
Got the contacts (which were the cheapest I could find in Aus) the day after I ordered them.
Sue followed up with a personal message a week later to check I’d got them (the courier hadn’t marked them delivered).
Having the store remember my script details for next time makes it so easy!
Robert
Location : Rangville QLD
August 2020
I have been purchasing from contactlens.com.au for many years now and have always had helpful service, fast shipping, and a great price. I would highly recommend them.
Virginia
Location : Kensington, NSW
July 2020
I’m very happy with the contact lenses. I’m particularly pleased to purchase them from contactlens.com.au as they are always friendly, helpful with any queries, competitive price-wise and immediately have the lenses delivered.
Fontessa
Location : Yarra, Victoria
June 2020
Easy and efficient. Communication is really good. Contact lens even tells me when my package has been delivered. Convenient if I'm not at home at the time! Updating my script was also easy too.
Ebony
Location : Brunswick East, VIC
June 2020
Sue sends me texts regarding my contacts and helps me reorder with ease! Even checked to make sure they arrived! Absolutely fantastic service! :)
Melinda
Location : Haberfield, NSW
June 2020
I have ordered a couple of times now and both times have had such a seamless buying experience - Sue is super helpful and takes ownership the entire way, dispatch is quick and contacts are delivered within time frames! Refreshing to see such efficient and reliable service time and time again! Thank you!
Domenica
Location : Kogarah NSW
May 2020
I was desperate for my lenses as I was travelling overseas at the time. I thought I would just check and see if contactlens.com.au had them in stock and the level of customer service I received was over and above. SO helpful and I was communicated with on my order every step of the way.
Arifa
Location : Gosnells WA
May 2020
Excellent Service, great communication and very happy with the products.
Jess
Location : Victoria Park WA
April 2020
I am astound by the quality of customer service provided. absolutely fantastic. Sue has been so helpful with all my queries and she was so patient and polite.
she also went out of her way to ensure that i am kept up to date as to when my lenses will be delivered.
Highly recommended!
Martin
Location : Mulgrave VIC
April 2020
Fantastic, Sue helped me decide which contact lenses to buy, made sure they were in stock and emailed confirmation with me. Excellent customer service
Erin
Location : Griffith ACT
March 2020
I've had nothing but good experiences. Sue is a pleasure to deal with if you have any questions at all. Delivery is super fast which is great when you've left ordering a little late!
Lauren
Location : Stawell VIC
March 2020
Fabulous have been using this service for many years now and have never experienced bad service. Speedy delivery and top quality products.
Megan
Location : Ocean Shores
March 2020
Sue and her team have helped with our families vision problems for years!!
The service is super quick (usually arrive on our doorstep within 2 days!) and cost effective. When I have had problems we have chatted ( on the phone!!) and fixed them straight away.
We are now second generation users - with thanks!
Katarina
Location : Maroubra NSW
February 2020
Excellent price, amazing customer service and delivered next day. Will order again for sure!
Craig
Location : Harkness VIC
February 2020
Fast delivery, had message to let me know when my order was despatched and another to say it had been delivered to the door at my house. Very Happy with Service.
Timothy
Location : Wangara WA
July 2019
I can’t fault this service, I made my order on a Thursday and received it by the following Tuesday. The same order was taking 4 weeks through OPSM and more expensive.
Victoria
Location : Elwood VIC
July 2019
Fabulous service. Quick and efficient with a real person keeping an eye on things. I had a dreadful time with Vision Direct (it took 3 months to get a wrong order delivered and they then gave up leaving me with one box of lenses). Sue fixed an issue with AusPost before I even realised there was an issue.
Shani
Location : Dianella WA
July 2019
Fast delivery. Goods arrived in excellent condition within 2 working days which and left as per the delivery instructions. Hassle free service.
Clayton
Location : Glebe NSW
June 2019
’ve bought my contact lenses here for the past couple years. The prices are competitive, website is easy to navigate and shipping is fast. I get my private health insurance rebate with no issues. Service is flawless.
Amelia
Location : Avalon NSW
June 2019
So reliable, so fast. Have not let me down on any occasion. Thankyou !
Jayde
Location : MacGregor ACT
June 2019
The process was easy and the staff were very informative and helpful. I will definitely be purchasing all my contacts thru contactlens.com.au from now on.
Leanne
Location : Waverley NSW
June 2019
Each time I have ordered from contactlens.com.au my lenses have arrived promptly. The girls in the office are
fantastic to deal with. Thanks girls!
Penny
Location : Cranebrook NSW
May 2019
Really appreciate you sending me a pair of free lenses to keep me going until mine were back in stock. Thankyou so much, great customer service.
Chris
Location : Perth WA
May 2019
Very helpful and efficient.
Lorena
Location : Melton West VIC
May 2019
I've ordered from a few online suppliers and will now only be ordering from here. Super easy to order and the quickest delivery I've ever had!
Susie
Location : Bowraville NSW
May 2019
Professional..easy and reliable
Elaine
Location : QLD
April 2019
Highly recommended.
I have used The Contact Lens Store for many years and have had excellent customer service from Sue and her team. The lenses are so much cheaper than anywhere else. This company provides a high standard of customer service....they do all they can to help at all times. Deliveries are so prompt and they arrive on my doorstep in one or two days. I would not buy my lenses from anywhere else. Excellent service all round.
Laura
Location : California, USA
April 2019
Sue was extraordinarily helpful in sourcing the specific contact lenses I needed and then mailing them overseas to me without a delay. Her replies we're always prompt and efficient, allowing us to easily coordinate what could have been a complicated international shipping situation. When I accidentally sent a wire with US Dollars instead of Australian dollars, she immediately told me and suggested the most efficient solution. Her honesty is much appreciated and now I know where I'll get my contact lenses from now on.
Courtenay
Location : Surry Hills NSW
April 2019
I keep returning to use contactlens.com.au because of their stellar customer service, always going the extra mile to ensure I receive my contacts timely.
Penelope
Location : Hervey Bay Qld
April 2019
I have a very strong prescription and need to have custom made lenses that fit well and are delivered when I need them. Since I've been using contactlens.com.au their communication process, delivery process and follow up has been without fault. I'm kept informed from confirmation of order to the day of delivery. Highly recommended.
Loraine
Location : Bellevue Hill NSW
April 2019
I have been using this company for nearly 10 years. The service is exceptional and they go out of their way to ensure that all of my orders have been filled within an excellent time frame. I have nothing but good things to say about this company and would strongly recommend them.
Sharon
Location : Rooty Hill, NSW
March 2019
Very happy with the customer service and super fast delivery. I will continue to buy my lenses from this site.
Air Optix Colors are the most comfortable lens I have worn. Very long daily wear without discomfort !
Elizabeth
Location : Tugan
March 2019
Excellent
Best Service Ever !
So good that they are my new supplier.
Excellent follow up and contacts arrived next day.
Lovely customer caring service
Gold!
Merinda
Location : Melbourne, VIC
March 2019
Communication is excellent, it's easy to re-order and the delivery is always so fast !
Claire
Location : Currumbin, QLD
March 2019
Sue is very helpful in sending a reminder text and and email with an easy to re-order link that works in seconds ! Great for busy mums like me !
Fast delivery too - I highly recommend this service.
Deborah
Location : North Epping, NSW
March 2019
Great service, helpful chat that assisted me with my queries, ordered the lenses and they were delivered the next day to my front door. Would definitely use again and I recommend the service.
The Dailies Total One Multifocal lenses are pricey but they are most comfortable multifocal lens I have worn by far !
Katina
Location : Point Cook, VIC
March 2019
Very fast delivery, will definitely order again from you guys !
Julie
Location : Grindelweld Tasmania
February 2019
I have been using contactlens.com.au for many years. Their service is always easy to use with the helpful reminder link and delivery, even to Tasmania, is fast. Excellent, thank you.
Tamara
Location : Wynnum West Queensland
February 2019
Any issues I've had Sue comes back to me the same day usually with a resolution immediately. Have started buying my daughters contacts through Contact Lens as well as its super convenient and much faster than anyone else we have used.
Aimee
Location : Kenmore Queensland
February 2019
Wonderful service and great product
Cannot rate contactlens.com.au highly enough. The service is outstanding. My contacts went missing due to a courier mix up. Sue not only immediately dispatched new ones and patiently helped me get everything sorted out, but she did it efficiently, patiently and kindly.
Melissa
Location : Orange NSW
February 2019
Great service always.
Order arrived in 2 days unlike other internet suppliers up to 10 days + to a regional centre.
Sue has always been helpful in providing past receipts .
Always recommended!!
Deborah
Location : Holt , ACT
February 2019
Excellent service
I have used contactlens.com.au for close to a decade because I have found them to be very friendly, helpful and efficient, and very price competitive. I would happily recommend them to anyone wishing to purchase contact lenses.
Darren
Location : Chatwood, NSW
February 2019
Quick and easy delivery
Ordered my contact lenses and within a few days they were delivered as described. This is my first order and I’ll use them again. Great service!
Laura
Location : Randwick NSW
February 2019
Always a great experience. Delivery is really quick and they always follow up to make sure its received. Really great customer service, Sue is a pleasure to deal with.
Scott
Location : Chippendale NSW
January 2019
Uncomplicated online ordering system & very efficient delivery.
Kathleen
Location : Algester Qld
January 2019
Fantastic, I find it really easy to reorder and my contacts are delivered to my front door in a matter of 2-3 days,
Penelope
Location : Preston VIC
January 2019
Great ! Easy, efficient and quick to arrive. The reminders are handy too !
