Express Dispatch & Delivery

All contact lens orders are sent via a Premium Express Delivery Service FREE if your order is over $250 or $12.95


We aim to dispatch your contact lens order on the same day, if received by 12noon Sydney time, Monday to Friday. 


Once dispatched you will receive a dispatch notice and your health fund claimable receipt.Acuvue Alcon & Bausch & Lomb lenses are dispatched from warehouses in Sydney.Cooper Vision Lenses are dispatched from the warehouse in Adelaide.Colourvue lenses are dispatched from the warehouse in Perth. 


Orders placed over the weekend, or public holiday will be dispatched the next business day. Many metro areas enjoy next day delivery however it is recommended that you allow up to 2-3 business days from confirmed dispatch. All orders are tracked and delivery confirmation via email or text.


DELIVERY TO YOUR HOME ADDRESS
Parcels are delivered with an "Authority to Leave" at your address, except for Bausch & Lomb parcels, which require a signature. If no one is available to sign or the courier determines that the parcel cannot be left safely, it will be taken to a Post Office or a local agent, such as a newsagency. You will receive a text message with the delivery details.
DELIVERY TO YOUR WORK PLACE
Please include the business name in your address and the floor number if in a office block. The addressee needs to be an employee of the company otherwise delivery maybe refused. Please be aware of how your place of work receives parcels ie Post office boxes and mailrooms are often used.
DELIVERY TO PARCEL LOCKERS
It is useful to include the street address of Post Offices where parcel lockers are located, please include the parcel locker number too.