Express Dispatch & Delivery

All contact lens orders are sent via an Express Delivery Service, FREE if your order is over $250 or $12.95.

"Same Day Dispatch" means that your contact lenses are packed in the warehouse and given to the courier service on the same day, if your order is received by 12noon Sydney time, Monday to Friday. Orders placed over the weekend or a public holiday will be dispatched the next business day.

We ask you to allow up to 3 business days for delivery following dispatch confirmation. Parcels are usually delivered within this time frame, with many CBD locations enjoying next business day.

All orders are tracked with delivery confirmed by us via email or text.

DELIVERY TO YOUR HOME ADDRESS

Parcels are delivered with an "Authority to Leave" at your address, except for Bausch & Lomb parcels, which require a signature. If no one is available to sign or the courier determines that the parcel cannot be left safely, it will be taken to a Post Office or a local agent, such as a newsagency. You will receive a text message with the delivery details.

DELIVERY TO YOUR WORK PLACE

Please include the business name in your address and the floor number if in a office block. The addressee needs to be an employee of the company otherwise delivery maybe refused. Please be aware of how your place of work receives parcels ie Post office boxes and mailrooms are often used.

DELIVERY TO PARCEL LOCKERS

It is useful to include the street address of Post Offices where parcel lockers are located, please include the parcel locker number too.

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Express Dispatch & Delivery

Daily Disposables

Colours

Two Weekly

Extended Wear

Astigmatism

Monthly

Multifocal

Suppliers